Conflict Management

Conflict Management - NWOL

Awarded to Pettah Phomello Tlholo Maduna
Issued 18 September 2023, 11:15 AM
Issued by Chartall Business College
Course: Conflict Management

Conflict management is the way we identify and handle conflicts fairly and efficiently. The goal is to minimize the potential negative impacts that can arise from disagreements and increase the odds of a positive outcome.

Criteria

Complete ALL of the listed requirements.
  • ALL of the following activities are completed:
    • "Lesson - Welcome video"
    • "Page - Training Notes"
    • "Quiz - Pre-activity - Conflict Management"
    • "Page - Quick Reference Sheet 1"
    • "Page - Quick Reference Sheet 2"
    • "Page - Article: Understanding the Process of Conflict."
    • "Lesson - Activity: How good are your people skills?"
    • "Page - Article: Enhance your listening skills"
    • "Page - Article: Being aware of the role you play in conflict."
    • "Page - 5 Techniques for solving conflicts"
    • "Lesson - Case Study: Crisis at Acme Auditing"
    • "Page - Conducting a conflict resolution meeting"
    • "Lesson - Case Study: We Care Catering"
  • This badge has to be awarded by the users with ANY of the following roles:
    • Manager
    • e-lecturer
Version
1
Language
English
Image caption
Conflict Management